> For the complete documentation index, see [llms.txt](https://support.ayahq.com/user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ayahq.com/user/legal/terms-of-use-agreement.md).

# Terms of Use Agreement

### **1. Overview**

This **Terms of Use Agreement** ("Agreement") is a legally binding contract between **you** (whether as an individual or on behalf of an entity, "User" or "you") and **AyaHQ** ("Company," "we," "our," or "us"). It governs your use of <https://www.ayahq.com> and all related media, applications, and services (collectively, the "Website").

By accessing or using the Website, you **agree to be bound by this Agreement**.

🔹 **Arbitration Notice**: This Agreement contains an **arbitration clause** under **Section 25**. By agreeing, you **waive your right to a jury trial** or participation in any **class action lawsuits**, except where prohibited by law.

### **2. Services Provided**

AyaHQ offers:

* **Labs** – A platform that empowers organizations and builders to innovative in technology and science through hackathons and collaborations.
* **Incubation and Mentorship** – Empowering Africa’s next generation of onchain pioneers to scale, innovate, and thrive.&#x20;
* **BuilderHubs** – BuilderHubs is a professional space dedicated to builders and innovators—offering residency programs, co-working facilities, and events.

### **3. Eligibility**

To use the Website, you must:

* Have the **legal capacity** to enter into this Agreement.
* If under 18, have **parental or guardian consent**.
* Be at least **13 years old** (or **16 in the UK/EU**).
* Not reside in a **restricted or excluded jurisdiction**.

### **4. Digital Assets**

* The Website allows interactions with **digital assets** (e.g., cryptocurrencies, blockchain-based tokens).
* Digital assets **are not investment securities** and should not be treated as such.

### **5. Accounts and Wallets**

* Users **must connect a digital wallet** (e.g., ERC-20 compatible) for transactions.
* You **bear full responsibility** for all transactions conducted through your wallet.

### **6. Contests & Competitions**

* Event sponsors must comply with **all applicable laws** and include necessary terms.

### **7. Smart Contracts**

* Users acknowledge **inherent risks** in smart contract interactions, including potential coding errors.

### **8. Grants & Voting**

* Users agree to **binding** grant program terms and voting mechanisms.

### **9. Use of Grants & Funds**

* Funds must **only** be used for their designated purpose. Misuse **may result in penalties**.

### **10. Payments & Fees**

* Fees for **hackathons, bounties, and funding programs** are **non-refundable**, except where legally required.

### **11. Refund Policy**

* Payments **are final and non-refundable**, unless otherwise stated by law.

### **12. Fundraising Compliance**

* All fundraising activities **must** adhere to applicable financial laws.

### **13. User Representations**

By using the Website, you **confirm** that:

* You have **legal authority** to enter this Agreement.
* You **will not use** the Website for illegal, fraudulent, or unauthorized activities.

### **14. Contribution License**

By submitting content, you grant AyaHQ a **worldwide, royalty-free, irrevocable license** to **use, reproduce, and distribute** the content.

### **15. Review Guidelines**

* Reviews must be **honest, based on personal experience, and not misleading**.

### **16. Mobile Application License**

* Users receive a **non-exclusive, non-transferable, revocable license** to use the mobile app **for personal use only**.

### **17. Social Media Policy**

* Users must comply with the **terms of third-party platforms** when engaging with AyaHQ.

### **18. Prohibited Activities**

Users **must not**:

* Engage in **fraud, abuse, harassment, or illegal activities**.
* Use the Website for **unauthorized commercial purposes**.

### **19. Intellectual Property Rights**

* All Website content is **owned by AyaHQ** and **protected under copyright laws**.

### **20. Intellectual Property Claims**

* If your **intellectual property rights** are violated, you may **request content removal**.

### **21. Third-Party Links & Content**

* AyaHQ **is not responsible** for external websites or third-party content.

### **22. Privacy Policy**

* Use of the Website is **subject to our Privacy Policy**, incorporated by reference.

### **23. Termination of Use**

* Users may terminate this Agreement by **ceasing Website use**.
* AyaHQ **reserves the right** to suspend or terminate accounts **at its discretion**.

### **24. Modifications to Agreement**

* AyaHQ may **update these Terms** at any time. Changes will be posted on the Website.

### **25. Disputes & Choice of Law**

#### **Governing Law**

This Agreement shall be governed by and construed in accordance with the **laws of the State of Delaware, USA**, without regard to its **conflicts of law principles**.

#### **Binding Arbitration**

Any **dispute, controversy, or claim** arising out of or relating to this Agreement shall be **settled by binding arbitration** in accordance with:

* The **rules of the American Arbitration Association (AAA)** if the dispute involves a **U.S.-based user**; or
* The **rules of the Singapore International Arbitration Centre (SIAC)** if the dispute involves a **non-U.S.-based user**.

#### **Arbitration Venue & Rules**

* If the **User is located in the United States**, arbitration shall be conducted in **Delaware, USA**, under **AAA rules**.
* If the **User is located outside the United States**, arbitration may be conducted in **Singapore**, under **SIAC rules**.
* The arbitration shall be **final and binding**, and the arbitrator's decision shall be enforceable in **any competent court**.

#### **Class Action & Jury Trial Waiver**

To the **maximum extent permitted by law**, you **expressly waive**:

1. Your right to a **jury trial** in any legal proceeding arising out of this Agreement; and
2. Your right to **participate in any class action, class arbitration, or other representative proceeding**.

By agreeing to this Agreement, **you acknowledge that disputes will be resolved only through individual arbitration**.

#### **Exceptions to Arbitration**

This arbitration agreement **does not apply** to:

1. **Claims for injunctive or equitable relief** (such as intellectual property disputes), which may be brought in a **court of competent jurisdiction**; or
2. Any disputes that **cannot be subject to arbitration under applicable law**.

#### **Severability of Arbitration Clause**

If any part of this Clause 25 is found to be **unenforceable**, the remainder shall remain in full force and effect.

### **26. Corrections**

* AyaHQ **reserves the right** to correct errors or update Website content at any time.

### **27. Disclaimers**

* The Website and Services are provided **"as is"** without **warranties of any kind**.

### **28. Limitation of Liability**

* AyaHQ is **not liable** for **indirect, incidental, or consequential damages**.

### **29. Indemnification**

* Users agree to **indemnify** AyaHQ against claims, damages, or expenses arising from Website use.

### **30. Notices**

* Notices will be sent **via the Website or email**.

### **31. User Data**

* Users are responsible for **backing up their data**.

### **32. Electronic Contracting**

* By using the Website, you **agree to electronic agreements and records**.

### **33. Miscellaneous**

* This Agreement **constitutes the entire agreement** between you and AyaHQ.

### **Contact Us**

For inquiries, contact us at **<support@ayahq.com>**.
